topic device agreement in Contracts & Billing

device agreement

chg1282002 — Sat, 30 Sep 2023 07:36:48 GMT

Where can I view the device agreement documents?

Katie_B — Sat, 30 Sep 2023 08:27:12 GMT

Welcome to the community.

Have you recently upgraded?

If yes, has your plan updated within your My EE account?

Katie

chg1282002 — Sat, 30 Sep 2023 09:16:48 GMT

Yes I upgraded to 15pm .just cannot find it where I can view documents

Katie_B — Sat, 30 Sep 2023 09:23:14 GMT

Does your new plan now show when you log in to your My EE account @chg1282002?

Katie

chg1282002 — Sun, 01 Oct 2023 13:57:51 GMT

it doesn't slow new plan yet and also it doesn't slow my old plan anymore

Christopher_G — Mon, 02 Oct 2023 07:07:52 GMT

Is it not showing any plan at all, @chg1282002? If you speak to our Mobile Care team, they may be able to send this through for you.
Chris