topic Any other way to place 30 days notice on your account ? in Contracts & Billing

Any other way to place 30 days notice on your account ?

Danglebert — Thu, 28 Sep 2023 16:33:45 GMT

Wanting to place 30 days notice required to leave EE, it looks as though you can only do this by calling 150 and speaking to someone. Is there any other way this can be done, I've called in three times but given up due to the length of time hanging about in a queue. Cheers

Re: Any other way to place 30 days notice on your account ?

Leanne_T — Thu, 28 Sep 2023 17:27:42 GMT

Hi @Danglebert

I am sorry to hear you are leaving EE and wish to cancel the contract.

You can find full details on how to cancel in our How Do I Cancel My Contract with EE? Help page.

Thanks 🙂

Leanne.

Re: Any other way to place 30 days notice on your account ?

XRaySpeX — Thu, 28 Sep 2023 17:53:48 GMT

You may also write to them giving your notice of cancellation at:

EE Customer Services
6 Camberwell Way
Sunderland
Tyne and Wear
SR3 3XN
United Kingdom

Include your name, address, EE account number and/or EE mobile number.