topic Re: Call logs in Contracts & Billing

Call logs

Paulkearney97 — Mon, 12 Jun 2023 18:27:32 GMT

Is there anyway I can see my call log for the past 3 months?

Re: Call logs

bristolian — Mon, 12 Jun 2023 19:13:11 GMT

If you have chargeable itemised billing, then your bill breakdown will show you this information,

Otherwise your phone's call log shows all incoming & outgoing calls.

Re: Call logs

Lisaarty — Tue, 19 Sep 2023 04:13:12 GMT

How do I get these? I am after all my outgoing calls during August this year.

Re: Call logs

Christopher_G — Tue, 19 Sep 2023 06:56:42 GMT

Hi @Lisaarty

Welcome to the community.

Did you pay for itemised billing during that time? If so, you'll be able to download the bill through your My EE account and it will show the dates and timestamps of your outgoing calls.

Chris

Re: Call logs

Manchooi — Tue, 26 Sep 2023 08:00:00 GMT

Hi can send me my calls for last month thanky

Re: Call logs

Manchooi — Tue, 26 Sep 2023 08:09:33 GMT

Hi i wont to see my call history for last month

Re: Call logs

James_B — Tue, 26 Sep 2023 09:11:05 GMT

Hi @Manchooi,

Welcome to the EE Community. 🙂

Do you pay for itemised billing?

James

Re: Call logs

Manchooi — Tue, 26 Sep 2023 09:18:26 GMT

no. but if necessary i will pay

Re: Call logs

Manchooi — Tue, 26 Sep 2023 09:22:26 GMT

Yes correct

Re: Call logs

James_B — Tue, 26 Sep 2023 09:54:34 GMT

Hi @Manchooi,

Sorry, itemised billing only takes affect from when it is activated, it won't provide it for past bills.

You should be able to view recent activity in your phone's call log.

James

Re: Call logs

attiabakhtiar — Mon, 04 Nov 2024 21:50:55 GMT

Can I see my call history from previous 3 month

Re: Call logs

Alex_H — Tue, 05 Nov 2024 09:55:41 GMT

Hi @attiabakhtiar,

Welcome to the EE Community

The information on the calls and texts you send would only be itemised if you have opted to pay for itemised billing, in which case the information on your calls will appear on your monthly bill.

If you do not have itemised billing you can request it be added moving forward by calling us on 150, however the information will only be saved from the date it is added, it wont be backdated.

Alex

Re: Call logs

MaxSoret42 — Tue, 11 Mar 2025 12:56:52 GMT

I need to see my call history.

Re: Call logs

Peter_W — Tue, 11 Mar 2025 14:57:54 GMT

Hey there @MaxSoret42!

Welcome to the EE Community 😊

If you have had itemised billing enabled on your account, you'll be able to see your full call logs each month.

This is an optional feature though, and when disabled you'll only see outside of allowance calls listed.

It's not possible for us to backdate itemisation though, so we wouldn't have this information available otherwise and you'd be best looking at your phone's call logs.

Peter

Re: Call logs

Lynette2025 — Sun, 30 Mar 2025 21:32:20 GMT

Can I see my call logs for the last week please

Re: Call logs

bristolian — Sun, 30 Mar 2025 21:48:03 GMT

@Lynette2025 wrote:

Can I see my call logs for the last week please

Please view the numerous replies above.

If you had itemised billing active at the time, then check your itemised bills. If not, your phone's call log holds this info.

Re: Call logs

Kamrun_Nahar — Sun, 26 Oct 2025 11:13:02 GMT

Hi, @bristolian

I need my call history of last month . How can I get it?

Re: Call logs

Debbie_G — Sun, 26 Oct 2025 15:09:46 GMT

Hi @Kamrun_Nahar.

Welcome to the community.

If you pay for itemised billing, you can view your call history in the Bills and Payments tab of the My EE app or by logging into your account online.

You may be able to view your recent calls in your phone’s call log, which shows incoming, outgoing, and missed calls.

Debbie

Re: Call logs

Bosh666X11 — Wed, 29 Apr 2026 13:25:58 GMT

Is there any way I can get my call history from last year September

Re: Call logs

Ali_A — Wed, 29 Apr 2026 15:52:11 GMT

@Bosh666X11

If you had itemised billing set up on your account at the time, you'll be able to see the call history for the last 12 months of bills by logging on in online.

Please visit our helpful View your monthly EE Mobile or EE Broadband bill page for the steps on how to view and download your bill.

For anything over 12 months you'll need to call Customer Service on 150 who'll be able to issue it for you.

It's not possible for us to backdate itemisation though, so if you didn't have it set up at the time it won't be possible to retrieve the call history.

Ali