topic Re: New sim only deal in Contracts & Billing

New sim only deal

Parkipaint — Sat, 23 Sep 2023 20:41:42 GMT

Just took out a £25.00 a month sim only deal online and my contract says its £28.58 every month!

How does this work then EE?

Northerner — Sat, 23 Sep 2023 21:10:14 GMT

Your contract is plus VAT which is a legal requirement.

If you are still unhappy then speak to EE CS on 150.

Thanks

XRaySpeX — Sat, 23 Sep 2023 21:15:44 GMT

No, the advertised price has to be VAT-inclusive by law for consumer contracts. Anyway VAT on £25 is £5.

Christopher_G — Sun, 24 Sep 2023 08:42:38 GMT

Welcome to the community.

If you speak to our Mobile Care team, they'll be able to check why the bill seems to be higher.

Chris