https://community.ee.co.uk/t5/Contracts-Billing/Insurance/m-p/1301174#M77678 <P>Made claim for lost phone yesterday was told that it’s been sent to back office team they would be in touch I asked what’s the time scale was told as soon as possible this is my first time claiming and it was a straight forward claim called up today was told no further updates anyone else been in this situation and what was the outcome thanks.&nbsp;</P> Fri, 22 Sep 2023 13:54:34 GMT Khan1993 2023-09-22T13:54:34Z https://community.ee.co.uk/t5/Contracts-Billing/Insurance/m-p/1301174#M77678 <P>Made claim for lost phone yesterday was told that it’s been sent to back office team they would be in touch I asked what’s the time scale was told as soon as possible this is my first time claiming and it was a straight forward claim called up today was told no further updates anyone else been in this situation and what was the outcome thanks.&nbsp;</P> Fri, 22 Sep 2023 13:54:34 GMT https://community.ee.co.uk/t5/Contracts-Billing/Insurance/m-p/1301174#M77678 Khan1993 2023-09-22T13:54:34Z https://community.ee.co.uk/t5/Contracts-Billing/Insurance/m-p/1301230#M77679 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3898331">@Khan1993</a></SPAN>.&nbsp;</P> <P>Welcome to the community.&nbsp;</P> <P>Hopefully someone here can share their experience with you.&nbsp;</P> <P>The team will be in touch as soon as they can to get this processed for you.&nbsp;</P> <P>Katie</P> Fri, 22 Sep 2023 14:54:30 GMT https://community.ee.co.uk/t5/Contracts-Billing/Insurance/m-p/1301230#M77679 Katie_B 2023-09-22T14:54:30Z