topic Re: Do I now have to credit check even if it’s an upgrade? in Contracts & Billing

Do I now have to credit check even if it’s an upgrade?

Emma3251 — Wed, 20 Sep 2023 11:53:02 GMT

Just wondering with the new way of upgrading paying for the device and air time separately, do you now have to have a proper credit check even to upgrade ?

Re: Do I now have to credit check even if it’s an upgrade?

Christopher_G — Wed, 20 Sep 2023 13:52:33 GMT

Hi @Emma3251

Check out this Flex Pay Explained article. It goes through all of the information for our Flex Plans.

Chris

Re: Do I now have to credit check even if it’s an upgrade?

Wendyk2 — Wed, 01 Nov 2023 17:12:41 GMT

You most likely sorted by now but I upgraded my phone and I just went on a similar plan to my existing one was very quick if ring then I didn’t want 2 debits come out and I think if you psy on time each month and been with EE for years it’s a internal credit check to see how you run account.