topic Change of plan in Contracts & Billing

Change of plan

Danial_Shoukat — Sat, 16 Sep 2023 21:52:12 GMT

Hello !

When i arrive here my friend gifted me this EE sim as he said it is one of the best. I am happy with it now but i want to change ownership of this number. I want it on my name.

Secondly

I want to change the plan. I am using an old phone in which i can't use my EE app and i am paying £32/month for just payment of data.

I want to limitize my data and all as i am not using that much. I am into 8th month of this contract. Can you please sort this out ?

Thank you

Re: Change of plan

XRaySpeX — Sat, 16 Sep 2023 23:20:45 GMT

You & your pal together will need to call CS to effect a change of ownership. You will need to pass a credit check.

You cannot downsize your plan midterm.

Re: Change of plan

Toriqul1025 — Thu, 28 Sep 2023 23:15:49 GMT

Hello !

I want to change the plan i can’t pay £28/month for just payment of data.

I want to limitize my data and all as i am not using that much. I am into 6th month of this contract. Can you please sort this out ?

Thank you

Re: Change of plan

XRaySpeX — Fri, 29 Sep 2023 00:25:24 GMT

No, @Toriqul1025 . You cannot downsize your plan midterm.