topic Any Humans work at EE anymore? in Contracts & Billing

Any Humans work at EE anymore?

Ow7 — Mon, 11 Sep 2023 13:48:39 GMT

I am currently working in middle of a field ..rang the 150 number someone rang back after 15 minutes missed the call lasted 20seconds !

i wish to discuss my account there used to be humans at EE …but these Big Corporations have forgotten the Human Touch ..i wasted a hour on this Today ..I am going to have write Snail Mail at this Rate …Crap Customer Service!

Re: Any Humans work at EE anymore?

Christopher_G — Mon, 11 Sep 2023 15:34:58 GMT

Hi @Ow7

Welcome to the community.

What is it that you're looking to speak to us about? Maybe we can help here, if it isn't account related.

Chris

Re: Any Humans work at EE anymore?

Ow7 — Mon, 11 Sep 2023 16:10:28 GMT

It is account related ..thats 4 times i have rung 150 for call back Hopeless!

🤷‍♂️🤷‍♂️🤷‍♂️

i am seriously thinking of closing my account with EE ..now ..!

Re: Any Humans work at EE anymore?

Christopher_G — Mon, 11 Sep 2023 17:31:53 GMT

We don't have access to your account here in the community, @Ow7. Hopefully you manage to speak to someone on 150 soon to discuss your query.

Chris