topic Re: Re: It keeps saying I’m not account holder, but I am in Contracts & Billing

Re: It keeps saying I’m not account holder, but I am

UKHATUN — Sun, 20 Aug 2023 14:23:32 GMT

I want to contract with EE mobile internet for 24 months, How can I get it

James_B — Sun, 20 Aug 2023 14:28:50 GMT

Welcome to the EE Community. 🙂

Thanks

James

Markfisher — Sun, 10 Sep 2023 07:30:00 GMT

Hi James I am account order my name his mark ******

[mod edit: personal details removed from the forum]

Leanne_T — Sun, 10 Sep 2023 07:29:10 GMT

Does your My EE show you are not the account holder?

Leanne 🙂

Markfisher — Sun, 10 Sep 2023 09:03:24 GMT

@Leanne_T wrote:
Hi @Markfisher
Does your My EE show you are not the account holder?
Leanne 🙂

Yes

Markfisher — Sun, 10 Sep 2023 09:04:06 GMT

Yes

Leanne_T — Sun, 10 Sep 2023 09:05:46 GMT

Are you set up as the bill payer here in the manage numbers section of your My EE account?

Leanne 🙂