topic Re: Friends & Family lifetime discount in Contracts & Billing

Friends & Family lifetime discount

colinhq — Tue, 05 Sep 2023 10:46:49 GMT

Hi,

I'm just checking the the Friends & Family lifetime discount still applies when upgrading. I worked for T-Mobile for many years and was given the discount which has carried across to the move to T-Mobile and reduced to 30% and is still on my account now.

If I upgrade now, does it carry over? The reason I ask is that my Wife also has the discount and they removed it during her upgrade saying something like it needs a code to be entered online - which she wouldn't have.

Re: Friends & Family lifetime discount

Northerner — Tue, 05 Sep 2023 11:11:01 GMT

Hi @colinhq

Youll need to speak to EE CS on 150 about this question.

Thanks

Re: Friends & Family lifetime discount

colinhq — Tue, 05 Sep 2023 12:45:02 GMT

My Wife was literally just off the phone to them.