topic Multi-Line Discount - merging two out of contract accounts. in Contracts & Billing

Multi-Line Discount - merging two out of contract accounts.

b31william — Tue, 05 Sep 2023 08:03:50 GMT

Hello - my partner and I have two excising out of contract EE lines. Am I able to move my partners account as a second line on my account, thus getting a Multi-Line Discount, while keeping their same number? Thank you 🙂

Re: Multi-Line Discount - merging two out of contract accounts.

Katie_B — Tue, 05 Sep 2023 08:31:02 GMT

Good morning @b31william.

If you wish to move your partners number to your billing account I would recommend giving us a call when you are both available.

Our customer care team will be able to look into this further for you.

Katie

Re: Multi-Line Discount - merging two out of contract accounts.

XRaySpeX — Tue, 05 Sep 2023 14:34:23 GMT

You need to call CS with both of you available on the line to effect a change of ownership. You will then be paying for both contracts. If you can't do it together CS will give the current owner a password for you to quote when you call.