topic Re: Discount in Contracts & Billing

Discount

Jamiehoolaz — Tue, 01 Aug 2023 09:42:25 GMT

Hello, I have recently upgraded my mobile contract which I have done through openreach, I used to have the 30% friends and family discount however, I can now get the 50% colleagues discount through BT openreach. I reviewed a text to say my 30% discount has been removed but I can’t see the 50% discount added? It still says my bill will be £67. Can you help to see if my 50% discount has been applied?

Many thanks.

Re: Discount

Leanne_T — Tue, 01 Aug 2023 12:27:49 GMT

Hi @Jamiehoolaz

Thanks for coming here.

How did you place the order?

Do you have the discount showing in your My EE app within add-ons?

Leanne 🙂

Re: Discount

Jamiehoolaz — Tue, 01 Aug 2023 12:56:56 GMT

Hello,

thank you for the reply. It is now sorted and showing in my add ons.

Re: Discount

Leanne_T — Tue, 01 Aug 2023 13:17:03 GMT

Thanks for letting me know @Jamiehoolaz

Leanne 🙂

Re: Discount

Xhavit — Fri, 01 Sep 2023 18:52:06 GMT

I now work for EE and I would like to apply my 50% discount on my account how do I do that

Re: Discount

Chris_B — Fri, 01 Sep 2023 20:16:56 GMT

@Xhavit If you work for EE you’re not allowed to post on this forum. You need to speak with HR