https://community.ee.co.uk/t5/Contracts-Billing/Reopen-account-with-old-number/m-p/1289191#M76543 <P>Hi,</P><P>I relocated to Canada from UK last August (just over a year ago) and I need to reactivate my old sim and number so that I can access my mortgage account and communicate with my advisor. It was a contract sim so my account is now showing as closed , but I know the number is not in use as I have tried calling it, so hopeful it’s possible despite the timeframe.</P><P>Thanks in advance</P> Wed, 30 Aug 2023 20:08:14 GMT stevehardo 2023-08-30T20:08:14Z https://community.ee.co.uk/t5/Contracts-Billing/Reopen-account-with-old-number/m-p/1289191#M76543 <P>Hi,</P><P>I relocated to Canada from UK last August (just over a year ago) and I need to reactivate my old sim and number so that I can access my mortgage account and communicate with my advisor. It was a contract sim so my account is now showing as closed , but I know the number is not in use as I have tried calling it, so hopeful it’s possible despite the timeframe.</P><P>Thanks in advance</P> Wed, 30 Aug 2023 20:08:14 GMT https://community.ee.co.uk/t5/Contracts-Billing/Reopen-account-with-old-number/m-p/1289191#M76543 stevehardo 2023-08-30T20:08:14Z https://community.ee.co.uk/t5/Contracts-Billing/Reopen-account-with-old-number/m-p/1289195#M76545 <P>If you cancelled your contract a year ago you relinquished your SIM &amp; its no. &amp; can no longer get it back.</P> <P>Your mortgager should have means to change your registered mobile no. as many peeps often change nos., postal addys &amp; email addys in their lifetime.</P> Wed, 30 Aug 2023 20:45:39 GMT https://community.ee.co.uk/t5/Contracts-Billing/Reopen-account-with-old-number/m-p/1289195#M76545 XRaySpeX 2023-08-30T20:45:39Z