topic Re: Sim only in Contracts & Billing

Sim only

Ninjafeet — Thu, 13 Jul 2023 07:02:12 GMT

I want to change my contract to a sim only contract

Re: Sim only

Chris_B — Thu, 13 Jul 2023 07:19:40 GMT

@Ninjafeet If you’re in your upgraded period then you can just upgrade to a sim only. you do that via your online account.
The sim only will not start until your have completed the full term of your current contract.

Re: Sim only

Bgerry — Tue, 29 Aug 2023 20:31:06 GMT

i have been trying to find this option on the website (for watch) but can only find a list of new watches when trying to 'upgrade' and nothing in account management either. Any clues?

Re: Sim only

Katie_B — Wed, 30 Aug 2023 06:45:19 GMT

Hello @Bgerry.

Are you looking to change your watch contract to SIM only contract?

Katie

Re: Sim only

Bgerry — Wed, 30 Aug 2023 06:49:57 GMT

Yes. The contract is up on it so I can upgrade the watch if I wanted. However I wish to keep the one I have and go to sim only

Sent from my iPhone

Re: Sim only

Katie_B — Wed, 30 Aug 2023 06:51:28 GMT

Thanks for confirming.

If you are unable to process the upgrade online please give us a call on 150 @Bgerry.

Our customer care team will be able to provide you with your options.

Katie