topic Re: Leaving EE & Final Bill in Contracts & Billing

Leaving EE & Final Bill

silvasnow1 — Fri, 25 Aug 2023 13:11:34 GMT

Hi,

I've recently decided to move from EE to three i've just got my new three sim and have requested that my number be transferred over, three have told me this will happen on Monday so I am just curious how EE will deal with my final bill, my billing date is around the 21st/22nd of the month so there's a week or so left on current contract. Do EE calculate a bill based on the 7 or so days of usage or do they charge me my full payment and then refund the difference back

Thanks in advance

Re: Leaving EE & Final Bill

XRaySpeX — Fri, 25 Aug 2023 13:38:36 GMT

EE charge you on a daily basis. Your bill of 21 Aug will already contain your charges for 21 Aug - 20 Sept. If your contract is terminated on 28 Aug your final bill will be a rebate for the period 28 Aug - 20 Sept.

Re: Leaving EE & Final Bill

silvasnow1 — Fri, 25 Aug 2023 13:40:16 GMT

Thank you for the prompt response, I do vaguely remember the lady telling me something along the lines of what you said but I couldn't for the life of me remember exactly what she said.

Re: Leaving EE & Final Bill

XRaySpeX — Fri, 25 Aug 2023 13:41:08 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.