https://community.ee.co.uk/t5/Contracts-Billing/Billing-after-upgrade/m-p/1286047#M76181 <P>I paid my last bill on July 23rd of £131 I upgraded on the 3rd of august and a new bill is 1 payment of £56 and 2nd payment of £23 both due on the 23rd of every month. When I go to pay my new bill it says that the 1st payment of £56 has already been paid and now have to pay the reaming £23, I haven’t made a payment for the 1st bill and have no receipt of paying it. Is this an error or could I possibly be on credit? If so, how do I check. Thank you&nbsp;</P> Mon, 21 Aug 2023 00:43:59 GMT Kiaselway23 2023-08-21T00:43:59Z https://community.ee.co.uk/t5/Contracts-Billing/Billing-after-upgrade/m-p/1286047#M76181 <P>I paid my last bill on July 23rd of £131 I upgraded on the 3rd of august and a new bill is 1 payment of £56 and 2nd payment of £23 both due on the 23rd of every month. When I go to pay my new bill it says that the 1st payment of £56 has already been paid and now have to pay the reaming £23, I haven’t made a payment for the 1st bill and have no receipt of paying it. Is this an error or could I possibly be on credit? If so, how do I check. Thank you&nbsp;</P> Mon, 21 Aug 2023 00:43:59 GMT https://community.ee.co.uk/t5/Contracts-Billing/Billing-after-upgrade/m-p/1286047#M76181 Kiaselway23 2023-08-21T00:43:59Z https://community.ee.co.uk/t5/Contracts-Billing/Billing-after-upgrade/m-p/1286082#M76191 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1161040">@Kiaselway23</a>&nbsp; You pay pro rata for contracts so it’s very possible that your £131 bill payment covers part of your new upgrade phone &nbsp;bill. &nbsp; I would give customer services a call to check as there is no access to your account from here.</P> Mon, 21 Aug 2023 06:53:12 GMT https://community.ee.co.uk/t5/Contracts-Billing/Billing-after-upgrade/m-p/1286082#M76191 Chris_B 2023-08-21T06:53:12Z