topic Re: Billing and contract in Contracts & Billing

Billing and contract

Evepee12 — Thu, 10 Aug 2023 21:07:10 GMT

I was at the store yesterday for a Sim only contract however I’m no more interested as I prefer a pay as you go.Can some guide me as to what to do please

Re: Billing and contract

Evepee12 — Thu, 10 Aug 2023 21:03:41 GMT

I was at the store yesterday for a sim only contract however I’m no more interested as I will rather stick to a pay as you go .How can I cancel please

Re: Billing and contract

XRaySpeX — Thu, 10 Aug 2023 23:36:56 GMT

@Evepee12 : You have no right of return or "change of mind" when buying from a store unlike on the phone or online. You are stuck with it.

Re: Billing and contract

Katie_B — Fri, 11 Aug 2023 06:27:49 GMT

Good morning @Evepee12.

Welcome to the community.

When taking a contract out in store there is no cooling off period to cancel a contract.

If this is something you do not require I'd recommend returning to the store and speaking with them.

Katie