topic Re: Big problem in Contracts & Billing

Big problem

Rafal3232 — Wed, 09 Aug 2023 15:02:50 GMT

by mistake now i have two contracts , no one wanted to help me , now i am not able to pay so much money you can lock me up because i have no way to pay anyway

Re: Big problem

James_B — Wed, 09 Aug 2023 17:29:44 GMT

Hi @Rafal3232,

Welcome to the EE Community. 🙂

I'm sorry to hear you're having problems paying your bill.

When was the second contract taken out? Are you still within your 14 day cancelation period?

James

Re: Big problem

Rafal3232 — Fri, 11 Aug 2023 13:52:19 GMT

it wasn't long ago in april and when i was in the store uh no one wanted to help me i can't afford to pay two bills

Re: Big problem

James_B — Fri, 11 Aug 2023 14:17:09 GMT

Hi @Rafal3232,

As you are outside of your return period, I'd recommend contacting Customer Care on 150. If you explain what went wrong, the team will do everything they can to help you.

James