topic Re: Bill paid in Contracts & Billing

Bill paid

Limon1 — Mon, 07 Aug 2023 23:50:18 GMT

Im trying to get my network up and running again and I already paid my arrears. Plus need to set direct debit. But it wouldn’t let me.

Re: Bill paid

Katie_B — Tue, 08 Aug 2023 07:12:53 GMT

Hello @Limon1.

Welcome to the community.

When did you pay your outstanding balance?

Katie

Re: Bill paid

Chris_B — Tue, 08 Aug 2023 07:15:44 GMT

@Limon1 it’ll take up to 24 hours to get a working signal again, once that’s been processed you’ll then be able to sort out a DD.

Re: Bill paid

Vikingking902 — Sat, 09 Mar 2024 15:43:51 GMT

My bill wasn't due untill the 12th of this mouth went on the app and it said payment overdue please make a payment so I paid it today and I'm still not put back on

Re: Bill paid

Vikingking902 — Sat, 09 Mar 2024 15:48:58 GMT

My bill wasn't due utill the 12 of this month so I went on the app and it said payment over due please pay I've paid my bill this morning bit I'm still not been put back on

Re: Bill paid

Chris_B — Sat, 09 Mar 2024 16:26:31 GMT

@Vikingking902 it takes up to 24h to get a working signal again once paid.