topic Re: Contract end...what will my bill be? in Contracts & Billing

Contract end...what will my bill be?

Jaygee2 — Mon, 07 Aug 2023 07:44:17 GMT

My 2yr contract completes on 10 Sept. Currently pay £52pm. How do I find out what my new bill will be?

Re: Contract end...what will my bill be?

Chris_B — Mon, 07 Aug 2023 08:18:44 GMT

@Jaygee2 It’ll be £52. Your current contract is made up of the device and tariff they are not separate billing entities. After 3 months you’ll receive a 10% discount on that cost.

If you want a cheaper rate you can upgrade to a sim only and continue with your current device.

EE have only recently separated the device and tariff to 2 separate bills.

Re: Contract end...what will my bill be?

XRaySpeX — Mon, 07 Aug 2023 12:43:15 GMT

These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away.

If you cancel, your final bill will probably be less or even a refund as you pay monthly in advance.

Re: Contract end...what will my bill be?

Jaygee2 — Mon, 07 Aug 2023 13:50:15 GMT

I thought a significant amount of the £52 was to pay/buy the value of the phone? And now complete it would reduce and I would be left paying for the use only?

Re: Contract end...what will my bill be?

Gareth43 — Mon, 07 Aug 2023 13:29:30 GMT

EE doesn’t work like that I’m afraid, best option is when contract finish date is here upgrade to a sim only deal, that way you’re bill will be a lot lower than the £52 you pay now. If you don’t change to sim only you’ll carry on paying the price you pay now.

Re: Contract end...what will my bill be?

Jaygee2 — Mon, 07 Aug 2023 15:47:29 GMT

Just switched to SIM only. Down to £16pm. Big difference in current times. Thanks Chris. 👏🏻👏🏻👍😉

Re: Contract end...what will my bill be?

Jaygee2 — Mon, 07 Aug 2023 15:49:43 GMT

Just switched to SIM only. Down to £16pm. Big difference in current times. 👍

Re: Contract end...what will my bill be?

Leanne_T — Mon, 07 Aug 2023 15:55:15 GMT

Thanks for coming back and letting us know @Jaygee2

Leanne 🙂

Re: Contract end...what will my bill be?

Jaygee2 — Thu, 10 Aug 2023 11:39:30 GMT

Thank you for the advice Gareth. I contacted EE and arranged swith over to SIM only from date contract ends. Online EE help does not make that clear so saved me some well needed cash. 👏🏻👏🏻👍.

Once you contact them this arrangement was really hassle free.