topic Re: I need to print out my bill. Where can I find my bill/statement? in Contracts & Billing

I need to print out my bill. Where can I find my bill/statement?

Bentherules — Mon, 07 Aug 2023 14:19:54 GMT

Re: I need to print out my bill. Where can I find my bill/statement?

Schockwave — Mon, 07 Aug 2023 14:38:03 GMT

@Bentherules , You can either log in to your account via the website or via the My EE App and click on bills and payments, then click on the one you want to print, by clicking on download and then at the top click on the download icon, you should then have something come up where you can choose to print, at least this is how it shows on my IPhone, hope this helps.

Re: I need to print out my bill. Where can I find my bill/statement?

Ibby2 — Sun, 08 Oct 2023 11:49:06 GMT

It doesn't show that in my account anymore!

Re: I need to print out my bill. Where can I find my bill/statement?

Leanne_T — Sun, 08 Oct 2023 12:25:20 GMT

Hi @Ibby2

Have you tried the app and My EE online? Do you have the option for Bills and Payments?

Leanne 🙂

Re: I need to print out my bill. Where can I find my bill/statement?

Dee4444 — Fri, 07 Jun 2024 17:23:22 GMT

Yes

Re: I need to print out my bill. Where can I find my bill/statement?

Leanne_T — Fri, 07 Jun 2024 17:30:06 GMT

Hi @Dee4444

You can find your bill in your EE account and select Manage, Bills & Payments.

Leanne.

Re: I need to print out my bill. Where can I find my bill/statement?

Raptorpix — Fri, 04 Apr 2025 18:05:22 GMT

Mine doesn’t either. I have been with EE for three months and still can’t find my bill

Re: I need to print out my bill. Where can I find my bill/statement?

Raptorpix — Fri, 04 Apr 2025 18:09:59 GMT

All it say on that page is Sorry something’s gone wrong. For months now. I’ve given up looking

Re: I need to print out my bill. Where can I find my bill/statement?

Rach_H — Sat, 05 Apr 2025 08:02:07 GMT

Hi @Raptorpix,

Welcome to the Community!

I'm sorry to hear you're having trouble viewing your bills. Are you trying to view these online or in your app?

Rach

Re: I need to print out my bill. Where can I find my bill/statement?

Raptorpix — Sat, 05 Apr 2025 08:13:43 GMT

I have tried both the internet platform and my app, for three months now and neither work. The internet says ‘something’s gone wrong, try again’ and when I use the app, the link to manage products just tries to sell me stuff. Nowhere for me to see my bill.

Re: I need to print out my bill. Where can I find my bill/statement?

Rach_H — Sat, 05 Apr 2025 10:42:30 GMT

Have you spoken with our team about the issues you've been having @Raptorpix.

Rach