topic Re: Hi, trying to pay my bill, it doesnt work.. card correct, funds in account, code in Contracts & Billing

Hi, trying to pay my bill, it doesnt work.. card correct, funds in account, code

Malcolm111 — Wed, 02 Aug 2023 12:01:20 GMT

Re: Hi, trying to pay my bill, it doesnt work.. card correct, funds in account, code

XRaySpeX — Wed, 02 Aug 2023 12:03:57 GMT

Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

Re: Hi, trying to pay my bill, it doesnt work.. card correct, funds in account, code

Malcolm111 — Wed, 02 Aug 2023 12:05:37 GMT

USA bank card, worked fine many times can't call phone doesn't work

Re: Hi, trying to pay my bill, it doesnt work.. card correct, funds in account, code

Leanne_T — Wed, 02 Aug 2023 14:08:23 GMT

Hi @Malcolm111

Are you able to use the fast payment online that @XRaySpeX has provided?

Is the SIM card still active and not gone into hibernation?

Leanne.

Re: Hi, trying to pay my bill, it doesnt work.. card correct, funds in account, code

Malcolm111 — Wed, 02 Aug 2023 16:36:24 GMT

Sadly no iam not, i would appreciate a call to me to resolve this as I can't visit a shop, iam out of the UK at the moment.

Never been a problem before.

Please ask one of your team to call me to take payment so I can restore my connections back home .

Thank you

Re: Hi, trying to pay my bill, it doesnt work.. card correct, funds in account, code

XRaySpeX — Wed, 02 Aug 2023 16:39:02 GMT

No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to phone CS.

Re: Hi, trying to pay my bill, it doesnt work.. card correct, funds in account, code

Malcolm111 — Wed, 02 Aug 2023 18:29:20 GMT

I have no clue who you are either,

Just looking for a pointer,

Cheers..

Re: Hi, trying to pay my bill, it doesnt work.. card correct, funds in account, code

Leanne_T — Wed, 02 Aug 2023 17:11:42 GMT

Hi @Malcolm111

Thanks for coming here.

Please call us on +44 7953966250 and the team will be happy to help.

Leanne.