https://community.ee.co.uk/t5/Contracts-Billing/Issue-with-seeing-plan-subscribed-and-account-updates/m-p/1280264#M75406 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3823366">@TomW1989</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Please can you try deleting and reinstalling the app and let me know if that resolves the issue?</P> <P>Thanks</P> <P>James</P> Wed, 02 Aug 2023 07:23:30 GMT James_B 2023-08-02T07:23:30Z https://community.ee.co.uk/t5/Contracts-Billing/Issue-with-seeing-plan-subscribed-and-account-updates/m-p/1280129#M75397 <P>Hi I have an issue with viewing my plan/ subscribed and account updates. I get either grey or black screen without results. This is on the app that I'm having the issue.</P> Tue, 01 Aug 2023 16:27:35 GMT https://community.ee.co.uk/t5/Contracts-Billing/Issue-with-seeing-plan-subscribed-and-account-updates/m-p/1280129#M75397 TomW1989 2023-08-01T16:27:35Z https://community.ee.co.uk/t5/Contracts-Billing/Issue-with-seeing-plan-subscribed-and-account-updates/m-p/1280264#M75406 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3823366">@TomW1989</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Please can you try deleting and reinstalling the app and let me know if that resolves the issue?</P> <P>Thanks</P> <P>James</P> Wed, 02 Aug 2023 07:23:30 GMT https://community.ee.co.uk/t5/Contracts-Billing/Issue-with-seeing-plan-subscribed-and-account-updates/m-p/1280264#M75406 James_B 2023-08-02T07:23:30Z https://community.ee.co.uk/t5/Contracts-Billing/Issue-with-seeing-plan-subscribed-and-account-updates/m-p/1281458#M75568 <P>Hi James,</P><P>Thank you <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span>&nbsp;</P><P>I've tried this, it works once and then the issue comes back again after.</P><P>Kind regards,</P><P>Tom</P> Sat, 05 Aug 2023 08:15:18 GMT https://community.ee.co.uk/t5/Contracts-Billing/Issue-with-seeing-plan-subscribed-and-account-updates/m-p/1281458#M75568 TomW1989 2023-08-05T08:15:18Z https://community.ee.co.uk/t5/Contracts-Billing/Issue-with-seeing-plan-subscribed-and-account-updates/m-p/1281519#M75584 <P>OK, thanks <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3823366">@TomW1989</a></SPAN>&nbsp;</P> <P>What kind of phone are you using?</P> <P>Chris</P> Sat, 05 Aug 2023 11:20:16 GMT https://community.ee.co.uk/t5/Contracts-Billing/Issue-with-seeing-plan-subscribed-and-account-updates/m-p/1281519#M75584 Christopher_G 2023-08-05T11:20:16Z