https://community.ee.co.uk/t5/Contracts-Billing/Complaint-Mobile-Bills/m-p/1279390#M75308 <P>Dear Customer Service,</P><P>I am writing to bring to your attention an issue with my mobile bills. There has been a significant increase in the amount I owe compared to what I used to pay for my mobile bill. This has been happening for several months now, and despite contacting the company and leaving a note, I have not received a callback.</P><P>Upon reviewing my previous phone bills, I noticed that in March 2023, I was charged around 13 pounds. However, the charges have increased to 23 pounds recently.</P><P>I kindly request your assistance in resolving this issue and refunding the excess charges to my account or card.</P><P>Thank you for your attention.</P><P>-K.</P> Sun, 30 Jul 2023 22:24:20 GMT KhaldounJ 2023-07-30T22:24:20Z https://community.ee.co.uk/t5/Contracts-Billing/Complaint-Mobile-Bills/m-p/1279390#M75308 <P>Dear Customer Service,</P><P>I am writing to bring to your attention an issue with my mobile bills. There has been a significant increase in the amount I owe compared to what I used to pay for my mobile bill. This has been happening for several months now, and despite contacting the company and leaving a note, I have not received a callback.</P><P>Upon reviewing my previous phone bills, I noticed that in March 2023, I was charged around 13 pounds. However, the charges have increased to 23 pounds recently.</P><P>I kindly request your assistance in resolving this issue and refunding the excess charges to my account or card.</P><P>Thank you for your attention.</P><P>-K.</P> Sun, 30 Jul 2023 22:24:20 GMT https://community.ee.co.uk/t5/Contracts-Billing/Complaint-Mobile-Bills/m-p/1279390#M75308 KhaldounJ 2023-07-30T22:24:20Z https://community.ee.co.uk/t5/Contracts-Billing/Complaint-Mobile-Bills/m-p/1279393#M75309 <P>Look at the breakdown of your bills to see what you've been charged extra. Only about £1.90 will be the contractual annual&nbsp;<A href="https://ee.co.uk/help/help-new/billing-usage-and-top-up/price-increase/mobile-cpi-plus" data-di-id="di-id-2aa6d51f-16fdd3c0" data-focus-type="mouse" target="_blank">Mobile CPI plus price changes</A></P> Sun, 30 Jul 2023 22:38:17 GMT https://community.ee.co.uk/t5/Contracts-Billing/Complaint-Mobile-Bills/m-p/1279393#M75309 XRaySpeX 2023-07-30T22:38:17Z