topic Re: Old bill in Contracts & Billing

Old bill

Kev857 — Fri, 28 Jul 2023 14:37:07 GMT

Iv received debt letters of nerly 270 pound relating to EE and very confused as to why as my contract ended after 24months.and that was 2years ago

Re: Old bill

XRaySpeX — Fri, 28 Jul 2023 14:46:43 GMT

@Kev857 : Did you can cancel your contract? These mobile contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the same price on a rolling 30-days' notice basis until you explicitly cancel, upgrade or port your no. away.

Re: Old bill

Chris_B — Fri, 28 Jul 2023 14:47:52 GMT

@Kev857 Did you give notice to terminate the contract? When a contract reaches its minimum term it changes to a 30 day rolling contract they don’t just end. If they just ended you’ll be cut off and you wouldn’t what that to happen if you was out of the UK or you wasn’t aware it had reached its minimum term date.