topic Re: Early upgrade? in Contracts & Billing

Early upgrade?

chughes1987 — Tue, 25 Jul 2023 16:29:27 GMT

Hi, I have about 9 months left on my contract, it is a 24 month plan, and my iphone 12 mini won't last that long! Usually I can get away with my phones lasting the 2 years but this one is awful. I don't really just want to get the battery changed. I have looked into other iphones on curry's, argos etc to pay via finance, but is there a way to upgrade early and avoid the fee, or at least not pay so much? I know I can upgrade 45 days early if I choose a plan higher than my current one, but I don't really want to do that again. Any advice? TIA

Re: Early upgrade?

bristolian — Tue, 25 Jul 2023 17:01:37 GMT

You appear to have already investigated the alternative options, you will have to choose the most cost-effective method for your circumstances.

You could contact CS and ask if there are any account-specific solutions they could offer you, but modern-day smartphones are expensive devices (Apple especially so), and these costs have to be met somehow.

Re: Early upgrade?

Northerner — Tue, 25 Jul 2023 17:02:10 GMT

Hi @chughes1987

You should speak to EE CS on 150 and see what they can offer. It maybe cheaper to pay off your contract.

Thanks