Offer given through message not available on website

Emor1234 — Mon, 24 Jul 2023 06:58:19 GMT

I received a text message, then clicked on it and was shown an offer for a SIM only contract. It said "log in to buy now". When I click on that and log in, the offer isn't there at all, only much more expensive ones. Help please

Re: Offer given through message not available on website

Alex_M — Mon, 24 Jul 2023 07:45:50 GMT

Hi @Emor1234

How that you are logged in, have you tried clicking the link again? Maybe the link was not passed through correctly when you logged in.

If not, then I would suggest that you get in touch with the mobile care team by calling 150 from your EE mobile or 07953 966 150 from any phone to discuss your offers.

Thanks,
Alex

topic Re: Offer given through message not available on website in Contracts & Billing

Offer given through message not available on website

Re: Offer given through message not available on website