topic Re: Changing direct debit date in Contracts & Billing

Changing direct debit date

Katt17 — Fri, 21 Jul 2023 04:48:44 GMT

when I first joined EE I went onto my profile and changed my direct debit date from 28th of the month to 8th of the month. The page loaded and all was fine. However now since everytime I log on it says direct debit date is 28th and I cannot change it as I’ve changed it the maximum amount of times!

Re: Changing direct debit date

Leanne_T — Fri, 21 Jul 2023 07:04:23 GMT

Hi @Katt17

Thanks for coming here.

Please give us a call on 150, the team will check the direct debit and get this changed for you.

Thanks 🙂

Leanne.