topic Re: Cancel Apple Watch as out of contract in Contracts & Billing

Cancel Apple Watch as out of contract

Coocoa — Thu, 20 Jul 2023 11:03:24 GMT

Hi,

I called yesterday to cancel my Apple Watch contract with EE as I am not using it. Do I need to expect a confirmation message?

Thanks

Re: Cancel Apple Watch as out of contract

Northerner — Thu, 20 Jul 2023 11:13:02 GMT

Hi @Coocoa

You might receive a text to your cancelled line number. Do you have this number linked to your EE app?

Thanks

Re: Cancel Apple Watch as out of contract

Coocoa — Thu, 20 Jul 2023 11:48:12 GMT

Yes, I do! I haven't received any text to confirm my cancellation.

Re: Cancel Apple Watch as out of contract

Chris_B — Thu, 20 Jul 2023 12:19:33 GMT

@Coocoa Check your emails and also check your spam folder.

Re: Cancel Apple Watch as out of contract

Coocoa — Thu, 20 Jul 2023 12:30:04 GMT

I don't have any email either. I will call again.

Thanks

Re: Cancel Apple Watch as out of contract

XRaySpeX — Thu, 20 Jul 2023 14:30:25 GMT

Your call yesterday would have been to give 30 days notice of cancellation. It doesn't happen on the spot. You should get a final bill, which may very well be a refund, soon after that time.

Re: Cancel Apple Watch as out of contract

Coocoa — Thu, 20 Jul 2023 14:34:37 GMT

I am not expecting the cancellation to happen on the spot, but a confirmation message saying that my contract will finish in 30 days... would be nice.