topic Re: Bill higher than you expected? Here's what it could be in Contracts & Billing

Re: Bill higher than you expected? Here's what it could be

Ariyasamadali — Sat, 15 Jul 2023 21:26:45 GMT

Hi I should have to pay £48 every month but

every month you charge me more than £55.98 some times £65 for whatttttttt some one sort it out please I asked for cancel the contract but they said to me you cannot cancel the contract.
why I should have to pay extra for what this is not possible please some one help it’s been 7 month I have contract I swear ever month they charge me extra extra extra

Re: Re: Bill higher than you expected? Here's what it could be

XRaySpeX — Sat, 15 Jul 2023 21:52:05 GMT

@Ariyasamadali : Like all EE plans it has been subject to the annual CPI + 3.9% = 14.4% price rise as per your contract - see Price changes 2023 .

Re: Re: Bill higher than you expected? Here's what it could be

Leanne_T — Sun, 16 Jul 2023 07:58:58 GMT

Hi @Ariyasamadali

Thanks for coming here.

When did the bills increase?

Do you have any extra charges or chargeable add-ons showing on your bill?

Leanne 🙂