topic Re: Phone in Contracts & Billing

Phone

Rachelperkins12 — Fri, 07 Jul 2023 21:42:52 GMT

Hey I am contacting regarding a contract that's on my account that isn't me, I believe I've been being charged for this, I have never seen or used this number, can this be looked into please as I believe this could possibly be fraud. The number of the contract showing on my ee account is 07931xxxxxx. Can you please get back to me regarding this.

My name is Rachel

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Re: Phone

Rachelperkins12 — Fri, 07 Jul 2023 21:34:53 GMT

Re: Phone

Katie_B — Sat, 08 Jul 2023 06:16:09 GMT

Good morning @Rachelperkins12.

Welcome to the community.

Have you been able to see if there is a device linked to this number such as another phone, tablet or even a smart watch?

Katie