https://community.ee.co.uk/t5/Contracts-Billing/Ess-device/m-p/1271920#M74455 <HR /><HR /><P>Just had my latest bill. Thought it was a bit high so went on app to check and found im paying £39 a month for ess device something I never signed for and wasn’t told about in store. As a family we have been with ee for many years and I feel very let down by this under hand selling tactic. I notice from the chat I’m not the only one with this problem. Absolutely disgusted!</P> Wed, 05 Jul 2023 14:31:49 GMT Yeti1963 2023-07-05T14:31:49Z https://community.ee.co.uk/t5/Contracts-Billing/Ess-device/m-p/1271920#M74455 <HR /><HR /><P>Just had my latest bill. Thought it was a bit high so went on app to check and found im paying £39 a month for ess device something I never signed for and wasn’t told about in store. As a family we have been with ee for many years and I feel very let down by this under hand selling tactic. I notice from the chat I’m not the only one with this problem. Absolutely disgusted!</P> Wed, 05 Jul 2023 14:31:49 GMT https://community.ee.co.uk/t5/Contracts-Billing/Ess-device/m-p/1271920#M74455 Yeti1963 2023-07-05T14:31:49Z https://community.ee.co.uk/t5/Contracts-Billing/Ess-device/m-p/1271957#M74459 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3814954">@Yeti1963</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>If you're being billed for a product you haven't received, please <A href="https://ee.co.uk/contact-ee" target="_blank">get in touch with Customer Care</A> so a member of the team can help.</P> <P>Thanks</P> <P>James</P> Wed, 05 Jul 2023 17:03:13 GMT https://community.ee.co.uk/t5/Contracts-Billing/Ess-device/m-p/1271957#M74459 James_B 2023-07-05T17:03:13Z https://community.ee.co.uk/t5/Contracts-Billing/Ess-device/m-p/1271973#M74460 <P>Sounds&nbsp; more like OP is being&nbsp;<SPAN>billed for a product he never ordered.</SPAN></P> Wed, 05 Jul 2023 17:25:18 GMT https://community.ee.co.uk/t5/Contracts-Billing/Ess-device/m-p/1271973#M74460 XRaySpeX 2023-07-05T17:25:18Z