https://community.ee.co.uk/t5/Contracts-Billing/Re-Contract-ended-but-still-being-charged/m-p/1271445#M74387 <P>O2 structure some of their contracts differently.</P> <P>You have a hardware element for your device, this can be over a 24 or 36month fixed term, then an airtime element for your usage - which is on a 30day rolling basis.</P> <P>EE advise you by text message when your minimum term end is approaching, and you're then free to move to SIM-only.</P> Mon, 03 Jul 2023 20:07:57 GMT bristolian 2023-07-03T20:07:57Z https://community.ee.co.uk/t5/Contracts-Billing/Re-Contract-ended-but-still-being-charged/m-p/1271437#M74386 <P>Yes it’s an absolute ripoff. My mother was with them and they just used her because she did not know about this.&nbsp;</P><P>O2 don’t do this, they just start charging you for a sim only after your contract finishes. Which is the decent thing to do.&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 03 Jul 2023 19:24:43 GMT https://community.ee.co.uk/t5/Contracts-Billing/Re-Contract-ended-but-still-being-charged/m-p/1271437#M74386 Alsha 2023-07-03T19:24:43Z https://community.ee.co.uk/t5/Contracts-Billing/Re-Contract-ended-but-still-being-charged/m-p/1271445#M74387 <P>O2 structure some of their contracts differently.</P> <P>You have a hardware element for your device, this can be over a 24 or 36month fixed term, then an airtime element for your usage - which is on a 30day rolling basis.</P> <P>EE advise you by text message when your minimum term end is approaching, and you're then free to move to SIM-only.</P> Mon, 03 Jul 2023 20:07:57 GMT https://community.ee.co.uk/t5/Contracts-Billing/Re-Contract-ended-but-still-being-charged/m-p/1271445#M74387 bristolian 2023-07-03T20:07:57Z