topic Re: High bill in Contracts & Billing

High bill

Ct41 — Wed, 31 Aug 2022 01:14:57 GMT

My bill seems very high this month and I cannot work out why

Chris_B — Wed, 31 Aug 2022 06:20:42 GMT

@Ct41 Have you looked at the bill breakdown?

Jk102 — Mon, 03 Jul 2023 12:44:09 GMT

I can’t seem to find my breakdown

Katie_B — Mon, 03 Jul 2023 13:24:47 GMT

Hello @Jk102.

Have you downloaded your EE bill in your My EE account?

Katie

Jk102 — Mon, 03 Jul 2023 13:27:53 GMT

I have tried everything to download my bill and it won’t let me I know
there has been a price increase but surely not as much as the last 2 bills

Katie_B — Mon, 03 Jul 2023 13:29:11 GMT

Are you seeing an error message?

Are you trying to view this in the app or your My EE online?

Katie

Jk102 — Mon, 03 Jul 2023 13:42:53 GMT

I have been using ee online account and whatever i try won’t let me onto my
bill accounts

Katie_B — Mon, 03 Jul 2023 13:57:16 GMT

Have you ever been able to access your bills?

Katie