topic Re: Pay monthly sim upgrade abroad in Contracts & Billing

Pay monthly sim upgrade abroad

AMCF-JDFJ — Mon, 03 Jul 2023 07:25:04 GMT

I am due to go to the states for 5 weeks. My sim is due for upgrade/renewal whilst I am there. Can this be done whilst I am out of the UK. I am trying to avoid early upgrade fees if possible.

Re: Pay monthly sim upgrade abroad

Katie_B — Mon, 03 Jul 2023 07:30:10 GMT

Hello @AMCF-JDFJ.

Welcome to the community.

Are you looking to upgrade to a SIM Only or another device contract?

Katie

Re: Pay monthly sim upgrade abroad

bristolian — Mon, 03 Jul 2023 07:30:38 GMT

The end of your minimum term is what many people associate with being "due" an upgrade, when this is actually just "entitled" to upgrade if you so wish.

There is no rule that says you must upgrade, if you are happy to continue as you are - that is perfectly fine too.

Re: Pay monthly sim upgrade abroad

AMCF-JDFJ — Mon, 03 Jul 2023 09:06:11 GMT

Hi. I am just looking to do my sim

Re: Pay monthly sim upgrade abroad

Katie_B — Mon, 03 Jul 2023 09:17:25 GMT

Hi @AMCF-JDFJ.

We do recommend processing upgrades whilst in the UK using the EE network.

Should you wish to do this when you return from the states your current plan will just continue to roll out of contract till your home.

Katie

Re: Pay monthly sim upgrade abroad

EssexBoyEE — Mon, 03 Jul 2023 09:20:37 GMT

If your just on a Sim Only Plan then nothing will really change, from an Accounts point of view you will just go a Contract Plan to a 30 Day Rolling Monthly Plan.

You can just leave it as it is or if you wish yo change to a different Sim Plan do it when you come back.

Re: Pay monthly sim upgrade abroad

Schockwave — Mon, 03 Jul 2023 11:02:07 GMT

@AMCF-JDFJ , just make sure that roaming is active on your account before going abroad.