topic Phone plus useless tablet in Contracts & Billing

Phone plus useless tablet

Davybhoypark — Fri, 30 Jun 2023 00:01:53 GMT

I am still paying £25 per month for a tablet I used 3 or 4 times. I didn't really want it then I forgot the password and it's just lain in on a shelf for more than 18 months.

Re: Phone plus useless tablet

XRaySpeX — Fri, 30 Jun 2023 01:10:28 GMT

If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

Re: Phone plus useless tablet

Chris_B — Fri, 30 Jun 2023 06:20:56 GMT

@Davybhoypark Unfortunately the amount you use a device doesn’t mean you do need pay the contract that you agreed too. If you wish to terminate the tablet contract you need to call customer services to be told the cost of that. It’ll be around £140 at best guess you’ll need to pay to terminate the tablet contract early if you’re paying £25 and are 18 months into that contract term.