topic Re: Beware of EE Limited's Deceptive Pricing and Unfair Price Increases. in Contracts & Billing

Re: Beware of EE Limited's Deceptive Pricing and Unfair Price Increases.

LA49 — Thu, 29 Jun 2023 14:53:44 GMT

I complained yesterday about a price increase so soon after rearranging a new contract. Today I have 'no service'. I restarted my phone and it worked, then back to 'no service'. Following online advice I reset the network, it worked and then back to 'no service'. This is unacceptable and a breach of contract. I will never use EE again.

Re: Re: Beware of EE Limited's Deceptive Pricing and Unfair Price Increases.

Katie_B — Thu, 29 Jun 2023 16:50:09 GMT

Hello @LA49.

Welcome to the community.

I am sorry to hear this is happening.

Has this occurred in multiple locations?

Katie

Re: Re: Beware of EE Limited's Deceptive Pricing and Unfair Price Increases.

LA49 — Thu, 29 Jun 2023 17:49:18 GMT

Yes. I reset the network again, changed my password, turned off and left it a while. It’s working normally now,

Re: Re: Beware of EE Limited's Deceptive Pricing and Unfair Price Increases.

Katie_B — Thu, 29 Jun 2023 17:55:56 GMT

Thanks for letting us know this is now resolved @LA49.

Katie