topic End of my contract in Contracts & Billing

End of my contract

paulsyorkshire3 — Thu, 29 Jun 2023 07:42:56 GMT

I'm thinking of leaving ee as I'm having no end of problems getting onto the app and this is no good to me .

What can you do to make me want to stay .

Re: End of my contract

Northerner — Thu, 29 Jun 2023 08:08:22 GMT

Hi @paulsyorkshire3

You'll need to speak to EE CS on 150 to give 30 days notice and cancel your account.

Thanks

Re: End of my contract

Chris_B — Thu, 29 Jun 2023 08:23:01 GMT

@paulsyorkshire3 You also have a online account that you can access via your phone web browser you don’t have to use the app. If you are having issues with the app try clearing your device cache and uninstalling and reinstalling the app.