topic Re: Why am I paying for extra charges in Contracts & Billing

Why am I paying for extra charges

Tianka — Thu, 29 Jun 2023 01:06:55 GMT

Why am I paying for extra charges this month when I have not even touch my data?!

Tianka — Thu, 29 Jun 2023 01:13:24 GMT

Tianka — Thu, 29 Jun 2023 01:16:21 GMT

Why am I paying for extra charges when I haven’t used any data?

Tianka — Thu, 29 Jun 2023 01:21:13 GMT

I’m seeing I have to pay one off charges when I haven’t do anything to my data or even used it this month?!

James_B — Thu, 29 Jun 2023 07:34:39 GMT

What are the extra charges listed as on your bill in the My EE app?

James

XRaySpeX — Thu, 29 Jun 2023 10:26:27 GMT

You can't be charged extra for data so it must be something else.

Tianka — Thu, 29 Jun 2023 18:51:58 GMT

One off charges

Chris_B — Thu, 29 Jun 2023 19:27:23 GMT

@Tianka It’s probably best to call customer services to find out what this is for.

Tianka — Thu, 29 Jun 2023 19:48:39 GMT

I can’t I’m restricted

James_B — Fri, 30 Jun 2023 07:15:43 GMT

What are the charges listed as on your bill in My EE @Tianka?

James