topic Re: Downgrade in Contracts & Billing

Downgrade

Osclarke85 — Mon, 26 Jun 2023 17:48:46 GMT

Hi I want to downgrade my phone to a simple sim deal with an older phone, I just wondered what the options were.

Re: Downgrade

XRaySpeX — Mon, 26 Jun 2023 17:52:16 GMT

@Osclarke85 : Are you still within your contract's min. term? If so, how long have you to go?

Re: Downgrade

bristolian — Mon, 26 Jun 2023 18:05:20 GMT

Changing your phone whilst keeping your number is, by definition, an upgrade.

You can change to a SIM-only plan if you're out of your minimum term or close to it - hence the question above.

Re: Downgrade

Chris_B — Mon, 26 Jun 2023 19:18:33 GMT

@Osclarke85 Text UPGRADE to 150 to see if you’re eligible to upgrade an upgrade can mean a Sim only deal. Upgrade just means a new contract it doesn’t have to be better than what you currently have.