https://community.ee.co.uk/t5/Contracts-Billing/New-sim-received-with-no-contract-information/m-p/1266629#M73815 <P>&nbsp;I have received a new sim with a new number without requesting one. I guess it is due to the age of my current sim, but no contract information was supplied. Is this a continuation of my current contract or a new contract?</P><P>The sim packaging states Pay Monthly, but no information on the cost or contract details is supplied, only how to set it up.</P> Wed, 21 Jun 2023 23:07:42 GMT Kelakuta 2023-06-21T23:07:42Z https://community.ee.co.uk/t5/Contracts-Billing/New-sim-received-with-no-contract-information/m-p/1266629#M73815 <P>&nbsp;I have received a new sim with a new number without requesting one. I guess it is due to the age of my current sim, but no contract information was supplied. Is this a continuation of my current contract or a new contract?</P><P>The sim packaging states Pay Monthly, but no information on the cost or contract details is supplied, only how to set it up.</P> Wed, 21 Jun 2023 23:07:42 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-sim-received-with-no-contract-information/m-p/1266629#M73815 Kelakuta 2023-06-21T23:07:42Z https://community.ee.co.uk/t5/Contracts-Billing/New-sim-received-with-no-contract-information/m-p/1266699#M73824 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3764465">@Kelakuta</a></SPAN>.&nbsp;</P> <P>The SIM provided could just be a replacement SIM.&nbsp;</P> <P>Does your current SIM still work OK?</P> <P>If you log in to your My EE account does it show only one active contract?</P> <P>Katie</P> Thu, 22 Jun 2023 06:41:44 GMT https://community.ee.co.uk/t5/Contracts-Billing/New-sim-received-with-no-contract-information/m-p/1266699#M73824 Katie_B 2023-06-22T06:41:44Z