topic Re: Cancelling in Contracts & Billing

Cancelling

Marshall7 — Mon, 19 Jun 2023 21:48:16 GMT

I have a 4g EE mini wifi box and I don’t use have any use for it anymore so how can I cancel my subscription?

Re: Cancelling

XRaySpeX — Mon, 19 Jun 2023 21:50:12 GMT

@Marshall7 : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

Re: Cancelling

Marshall7 — Mon, 19 Jun 2023 21:52:32 GMT

I have over a year left in pretty sure so should I just leave it as that sounds like it would be a massive charge

Re: Cancelling

XRaySpeX — Mon, 19 Jun 2023 21:53:37 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: Cancelling

Marshall7 — Mon, 19 Jun 2023 21:55:40 GMT

It is not sorted, I have over a year left on my contract I want your advice on if I should just keep paying as I do now or how much do you think I’ll be charged to cancel now?

Re: Cancelling

XRaySpeX — Mon, 19 Jun 2023 22:05:19 GMT

I mean your query has been sorted. That's what we're here for.

You will be charged for leaving early. I gave you the formula but I don't know your monthly subs. It's for you to work out whether it's worth your while.