topic Re: Cancel contact in Contracts & Billing

Cancel contact

Tigerlover87 — Thu, 15 Jun 2023 14:50:03 GMT

Hi I would like to cancel my EE phone bill please because I've lost my phone today in town . Many thanks miss mel hall.

Re: Cancel contact

Tigerlover87 — Thu, 15 Jun 2023 14:43:04 GMT

Re: Cancel contact

XRaySpeX — Thu, 15 Jun 2023 14:54:19 GMT

If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

Re: Cancel contact

James_B — Thu, 15 Jun 2023 15:03:36 GMT

Hi @Tigerlover87,

Welcome to the EE Community. 🙂

I'm sorry to hear you've lost your phone.

Please get in touch on 07953 966 250 as soon as possible so we can suspend your account to limit any unauthorised use.

James

Re: Cancel contact

James_B — Thu, 15 Jun 2023 17:02:50 GMT

Hi @Tigerlover87,

Welcome to the EE Community. 🙂

Please see How do I cancel my contract with EE?

Hope this helps.

James