https://community.ee.co.uk/t5/Contracts-Billing/Contract/m-p/1263874#M73562 <P>EE took out the balance of my phone contract, then weirdly refunded it back to me? Now they’re saying I owe £147.54? Why?&nbsp;</P> Thu, 15 Jun 2023 06:57:13 GMT CurtJoel99 2023-06-15T06:57:13Z https://community.ee.co.uk/t5/Contracts-Billing/Contract/m-p/1263874#M73562 <P>EE took out the balance of my phone contract, then weirdly refunded it back to me? Now they’re saying I owe £147.54? Why?&nbsp;</P> Thu, 15 Jun 2023 06:57:13 GMT https://community.ee.co.uk/t5/Contracts-Billing/Contract/m-p/1263874#M73562 CurtJoel99 2023-06-15T06:57:13Z https://community.ee.co.uk/t5/Contracts-Billing/Contract/m-p/1263939#M73564 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3739094">@CurtJoel99</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>The Direct Debit would only be returned to you if there was a problem with it going through, or it your bank requested it. We'd usually try again a few days later.&nbsp;</P> <P>It may be worth speaking to our <A href="https://ee.co.uk/contact-ee" target="_blank">Mobile Care team</A> to check the status of the balance on your account.</P> <P>Chris</P> Thu, 15 Jun 2023 08:55:15 GMT https://community.ee.co.uk/t5/Contracts-Billing/Contract/m-p/1263939#M73564 Christopher_G 2023-06-15T08:55:15Z