topic Re: Home router2 in Contracts & Billing

Home router2

Daryldonaldson — Wed, 14 Jun 2023 12:36:23 GMT

Please can I cancel this contract as we can no longer afford it

Re: Home router2

XRaySpeX — Wed, 14 Jun 2023 12:59:33 GMT

@Daryldonaldson : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.

Re: Home router2

Christopher_G — Wed, 14 Jun 2023 14:59:35 GMT

Hi @Daryldonaldson

If you aren't able to cancel, as @XRaySpeX suggested, I would recommend speaking to our Mobile Care team so that they can discuss your monthly payments with you.

Chris