topic Downgrade SIM only plan in Contracts & Billing

Downgrade SIM only plan

Guy_Rob — Tue, 13 Jun 2023 23:03:29 GMT

I'm currently outside of both of my SIM-only contracts but looking to downgrade my account and stay with EE. I am seeing plans elsewhere for around £5 for 12gb p/month and hoped to get that deal matched. Has anyone managed to downgrade a plan successfully? I am outside of the UK currently so couldn't call EE to check my options and all options online are currently no better than my current plan. Any advice @Sean_D ? Thanks

Re: Downgrade SIM only plan

Northerner — Wed, 14 Jun 2023 04:01:09 GMT

Hi @Guy_Rob

If you want to negotiate a deal you'll need to speak to EE CS on 150.

Thanks

Re: Downgrade SIM only plan

Leanne_T — Wed, 14 Jun 2023 07:12:14 GMT

Morning @Guy_Rob

Thanks for coming here.

If you would like to discuss your options for an upgrade, please call us as @Northerner has advised. The team will be happy to help 🙂

Thanks.

Leanne 🙂