https://community.ee.co.uk/t5/Contracts-Billing/My-Watch/m-p/1260951#M73262 <P>I upgraded my phone last year August and the guy put me on the plan and asked me if I need Apple Watch plan which I said yes to it.. but apparently he put me on a wrong plan and I was paying something that I could not use as I only noticed that it’s not working when one day I left my phone at home… I called EE and they said that I was put on wrong plan and the guy changed to to correct one .. until now my I’m not connected to the watch.. EE is charging me something that I can’t use.. I also raise ld a complaint but no one got back to me&nbsp;&nbsp;case (ref: ID20651217) . I will need to raise this to offcom&nbsp;@eelimited&nbsp;</P> Wed, 07 Jun 2023 11:10:56 GMT Christopher64 2023-06-07T11:10:56Z https://community.ee.co.uk/t5/Contracts-Billing/My-Watch/m-p/1260951#M73262 <P>I upgraded my phone last year August and the guy put me on the plan and asked me if I need Apple Watch plan which I said yes to it.. but apparently he put me on a wrong plan and I was paying something that I could not use as I only noticed that it’s not working when one day I left my phone at home… I called EE and they said that I was put on wrong plan and the guy changed to to correct one .. until now my I’m not connected to the watch.. EE is charging me something that I can’t use.. I also raise ld a complaint but no one got back to me&nbsp;&nbsp;case (ref: ID20651217) . I will need to raise this to offcom&nbsp;@eelimited&nbsp;</P> Wed, 07 Jun 2023 11:10:56 GMT https://community.ee.co.uk/t5/Contracts-Billing/My-Watch/m-p/1260951#M73262 Christopher64 2023-06-07T11:10:56Z https://community.ee.co.uk/t5/Contracts-Billing/My-Watch/m-p/1261035#M73265 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1599667">@Christopher64</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Our Technical Support Team will be happy to help you get your watch connected if you <A href="https://ee.co.uk/contact-ee" target="_blank">get in touch</A>.</P> <P>Thanks</P> <P>James</P> Wed, 07 Jun 2023 13:32:17 GMT https://community.ee.co.uk/t5/Contracts-Billing/My-Watch/m-p/1261035#M73265 James_B 2023-06-07T13:32:17Z