topic Re: Billing in Contracts & Billing

Billing

Adrian212 — Mon, 05 Jun 2023 12:45:18 GMT

Want to cancel my contract phone I'm not happy with ee ur robbing me blind Want to leave ee as as possible

Re: Billing

Chris_B — Mon, 05 Jun 2023 12:49:10 GMT

@Adrian212 To terminate your contract you need to call customer service to request this. You’ll have to pay off the remaining term of that contract.

EE are only charging in accordance of your contract. How are they robbing you ?

Re: Billing

XRaySpeX — Mon, 05 Jun 2023 13:47:08 GMT

If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract. Otherwise if you intend to move to another network, either taking your existing no. with you or not, get your PAC or STAC respectively from EE & give it to your new provider. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.