topic Re: Bill in Contracts & Billing

Bill

Adie71 — Tue, 30 May 2023 17:31:31 GMT

Why has my monthly mobile data cost gone from £35 to £40 ? It’s mobile Broadband so I don’t have an EE phone to call 150 , the other number doesn’t work, went into store & they said the can’t access account .
how do I get rid off EE ? Im on a rolling monthly contract .

Re: Bill

Northerner — Tue, 30 May 2023 17:34:54 GMT

Hi @Adie71

Have you considered this may include April CPI increase?

https://ee.co.uk/help/help-new/billing-usage-and-top-up/price-increase/price-increase

Thanks

Re: Bill

XRaySpeX — Tue, 30 May 2023 17:43:55 GMT

@Adie71 : If you are wanting to cease your mobile contract completely you need to phone EE giving 30 days notice of cancellation of your contract.

The recent annual CPI increase was 14.4% which exactly fits your increase.

Re: Bill

Chris_B — Tue, 30 May 2023 17:45:27 GMT

@Adie71 It’s exactly what @Northerner has put. £35 add 14.4% equals £5.04 total £40. All network increased prices in April it’s nothing new and it’s as per the contract you accept and agreed to.