https://community.ee.co.uk/t5/Contracts-Billing/I-m-the-account-holder-but-can-t-access-anything/m-p/1257301#M72830 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3279053">@Tog45</a>&nbsp; You set yourself up on your account as a user not as the bill payer. &nbsp;You need to go to your account online and check your users status from user to bill payer.&nbsp;<BR /><BR /></P> <P><STRONG>Account Settings</STRONG><SPAN>&nbsp;and change your access from </SPAN><STRONG>user</STRONG><SPAN> to </SPAN><STRONG>bill payer.</STRONG></P> Tue, 30 May 2023 05:20:02 GMT Chris_B 2023-05-30T05:20:02Z https://community.ee.co.uk/t5/Contracts-Billing/I-m-the-account-holder-but-can-t-access-anything/m-p/1257290#M72829 <P>I am the account holder I am the bill payer, but when I go to access my accounts online to see about upgrade my sim or phone or change anything it says I don’t have permission contact the bill later. That’s me?? Can someone help please.&nbsp;</P> Tue, 30 May 2023 00:04:20 GMT https://community.ee.co.uk/t5/Contracts-Billing/I-m-the-account-holder-but-can-t-access-anything/m-p/1257290#M72829 Tog45 2023-05-30T00:04:20Z https://community.ee.co.uk/t5/Contracts-Billing/I-m-the-account-holder-but-can-t-access-anything/m-p/1257301#M72830 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3279053">@Tog45</a>&nbsp; You set yourself up on your account as a user not as the bill payer. &nbsp;You need to go to your account online and check your users status from user to bill payer.&nbsp;<BR /><BR /></P> <P><STRONG>Account Settings</STRONG><SPAN>&nbsp;and change your access from </SPAN><STRONG>user</STRONG><SPAN> to </SPAN><STRONG>bill payer.</STRONG></P> Tue, 30 May 2023 05:20:02 GMT https://community.ee.co.uk/t5/Contracts-Billing/I-m-the-account-holder-but-can-t-access-anything/m-p/1257301#M72830 Chris_B 2023-05-30T05:20:02Z